Refund policy

Return & Refund Policy

At our store, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange in accordance with the policy below. Please read this policy carefully before initiating a return.

30-Day Return Policy

You may return eligible items within 30 days of the date your order is delivered. To qualify for a return, the item must be returned in its original condition, including any original packaging, accessories, manuals, and included parts.

Returned items should not show signs of misuse, intentional damage, or excessive wear that would prevent them from being resold or inspected.

How to Request a Return

If you would like to return an item, please visit our Contact Us page and provide your order information along with the reason for your return. Our team will review your request and provide return instructions if your return is eligible.

Please do not send items back without first contacting us, as this may delay the processing of your return.

Refund Process

After your returned item is received and inspected, we will determine whether it meets the requirements of our return policy.

If your return is approved, your refund will be processed within 5 business days after the inspection has been completed. Refunds will be issued to the original payment method used during checkout.

Depending on your card issuer or financial institution, it may take additional time for the refunded amount to appear on your account after the refund has been processed.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or if the return is approved due to an error on our part.

Exchanges

We accept exchanges for eligible items within the 30-day return period.

If you would like to exchange an item, please contact us through our Contact Us page before returning the product. Once your request is reviewed, we will provide further instructions regarding the exchange process.

Exchange requests are subject to product availability.

Damaged or Defective Items

If your order arrives damaged, defective, or if you receive the wrong item, please contact us as soon as possible through our Contact Us page.

Please include your order information and a description of the issue so we can review your request and determine an appropriate resolution.

Non-Returnable Items

Certain items may not be eligible for return if they:

• Have been used beyond normal inspection.

• Are missing original parts, accessories, or packaging.

• Have been intentionally damaged or altered after delivery.

• Do not meet the conditions outlined in this policy.

Additional non-returnable items may apply where permitted by applicable law.

Return Shipping

Customers are responsible for securely packaging returned items to help prevent damage during transit.

If a return is approved due to an incorrect, damaged, or defective item, we will review the circumstances and provide appropriate return instructions.

Inspection of Returned Items

All returned products are inspected upon arrival. Approval of a refund or exchange depends on whether the returned item satisfies the conditions described in this policy.

Returns that do not meet the eligibility requirements may be declined and returned to the customer.

Payment Method

Refunds are issued only to the original payment card used for the purchase. We cannot transfer refunds to a different payment method.

Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time to reflect changes in our business practices or legal requirements. Any updates will become effective once published on this website.