Shipping Policy

At Grandma's Toys & Treats, we believe handmade items deserve thoughtful care from the moment they're prepared until they reach their new home. Every Cozy Crochet Doll is handled with attention and packed with care so it can arrive safely at your doorstep.

We currently offer shipping to customers throughout the United States. Here's what you can expect when placing an order with us.

Order Processing Time

Once your order is received, we begin preparing it for shipment.

Handling time: 1–2 business days.
Orders are checked, carefully packaged, and prepared for carrier pickup.
Business days are Monday through Friday, excluding public holidays.

Our handling time refers to order preparation and packing, not the time your package spends in transit.

Shipping and Delivery Time

After your package has been handed over to the shipping carrier, delivery usually takes:

Transit time: 5–7 business days.
Estimated total delivery time: 6–9 business days.

These are estimated business-day timeframes, not guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, weather, and other unexpected circumstances.

Shipping Charges

We keep our standard shipping rate simple:

Standard shipping: $6.99 USD per order.

The shipping charge will be displayed at checkout before payment is completed. Any applicable shipping charges will be clearly shown before you place your order.

Shipping Destinations

Grandma's Toys & Treats currently ships Cozy Crochet Dolls to addresses within the United States.

Please make sure your delivery address is complete and accurate when placing your order to help avoid unnecessary delivery issues.

Shipment Confirmation and Tracking

Once your order has been dispatched, we'll send a shipping confirmation to the email address provided during checkout.

Tracking information will be included when supplied by the shipping carrier. Please allow some time for tracking updates to appear after the package has been scanned.

Delivery Delays

We do our best to prepare orders promptly and provide reliable delivery estimates. However, certain situations may cause delays, including severe weather, public holidays, carrier interruptions, or other circumstances beyond our control.

If your order hasn't arrived within the estimated delivery period, please contact us. We'll be glad to help check its status.

Incorrect or Incomplete Addresses

Customers are responsible for providing the correct shipping address during checkout.

If you notice an error after placing your order, contact us as soon as possible. We'll try to make the correction if the order hasn't already been processed or shipped.

We cannot guarantee address changes after a package has been handed over to the carrier.