Welcome to Grandma's Toys & Treats! These Terms & Conditions explain the rules and guidelines for using our website and purchasing our products.
By visiting our website or placing an order, you agree to the terms outlined below. Please read them carefully before making a purchase.
1. About Our Store
Grandma's Toys & Treats is an online store offering handmade Cozy Crochet Dolls to customers in the United States.
Our goal is to provide a pleasant shopping experience and clear information about the products and services available through our website.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website for lawful purposes only.
- Avoid activities that may interfere with the website's operation or security.
- Not attempt to misuse, copy, or access restricted areas of our website.
We reserve the right to restrict access to our website when necessary to protect our store, customers, and services.
3. Products and Descriptions
We make reasonable efforts to present our Cozy Crochet Dolls accurately through product descriptions, photographs, and other information.
Because our products are handmade, slight variations in appearance, stitching, color, or details may occur. These small differences are part of the nature of handmade products and do not necessarily indicate a defect.
Colors may also appear slightly different depending on your screen and device settings.
4. Pricing and Payments
All product prices are displayed in US dollars unless otherwise stated.
Shipping charges are displayed during checkout before an order is completed.
We reserve the right to correct pricing errors, update product prices, and change product availability. Any changes will not alter an order that has already been accepted, except where correction or cancellation is legally necessary.
5. Orders and Acceptance
When you place an order, you are submitting a purchase request.
An order confirmation email acknowledges that we have received your order but does not necessarily mean that the order has been accepted or shipped.
We reserve the right to decline or cancel an order in circumstances such as suspected fraudulent activity, inaccurate pricing, inventory issues, or other legitimate reasons.
If payment has already been collected for a cancelled order, an appropriate refund will be issued.
6. Shipping and Delivery
We currently ship within the United States.
Our estimated shipping schedule is:
- Handling time: 1–2 business days.
- Transit time: 5–7 business days.
- Estimated total delivery time: 6–9 business days.
- Standard shipping charge: $6.99 USD.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other unexpected circumstances.
For additional information, please review our Shipping Policy.
7. Returns and Refunds
We accept eligible returns within 30 days of delivery for both defective and non-defective products.
Refunds are processed within 5 business days after the returned item has been received and the refund approved.
Return shipping costs and other conditions are explained in our Return & Refund Policy.
Nothing in these terms limits any consumer rights that cannot legally be excluded.
8. Intellectual Property
All original website content, including product photographs, written descriptions, graphics, logos, and other materials created for Grandma's Toys & Treats, belongs to the business or its respective rights holders.
You may not reproduce, distribute, modify, or commercially use our original content without prior written permission.
9. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, occasional maintenance, technical issues, or circumstances outside our control may cause temporary interruptions.
We do not guarantee uninterrupted access to the website.
10. Limitation of Liability
To the extent permitted by applicable law, Grandma's Toys & Treats is not responsible for indirect or incidental losses resulting from the use of our website or circumstances beyond our reasonable control.
Nothing in this section excludes liability that cannot legally be excluded or limited.
11. Privacy
Your privacy matters to us. Information submitted through our website is handled according to our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, used, and protected.
12. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes in our business, website, or applicable requirements.
Any updated version will be published on this page with a revised date.
13. Contact Information
If you have questions about these Terms & Conditions, please contact us.
Grandma's Toys & Treats
Address: 146 W Michigan Ave, Marshall, MI 49068, United States
Phone: +1 269-209-0993
Email: support@grandmastoysandtreats.com
Thank you for visiting Grandma's Toys & Treats!